Vietnam To Usher In A New Era Of Air Travel With Mandatory Electronic IDs And Self-Service Kiosks For Passengers Starting December

Starting December 1, Vietnam will implement a significant shift in its air travel procedures, requiring most passengers to use electronic IDs or self-service kiosks for key travel processes. This change is part of the country’s broader initiative to enhance airport efficiency, streamline travel experiences, and improve security through the use of biometric technology and digital IDs. The new policy will make it mandatory for passengers—except those with checked baggage or in special categories—to complete check-in, security checks, and boarding procedures digitally, either via the VNeID app or at biometric-enabled kiosks. The goal is to modernize air travel, reduce manual procedures, and ensure smoother, faster processing by integrating cutting-edge technology. This is a move towards making Vietnam’s travel infrastructure more connected, secure, and aligned with global digital trends.

Starting December 1, a new policy in Vietnam will require air passengers with checked baggage or those in specific categories to complete their airport procedures at counters, in line with a government initiative to broaden the use of biometric and digital ID technologies nationwide.

This change stems from Directive No. 24, signed recently by the Prime Minister, which mandates that all other travelers use digital and biometric methods for their journey. From booking tickets to check-in, security checks, and boarding, passengers must complete all processes through the VNeID app or self-service kiosks equipped with biometric authentication. The goal is to streamline airport procedures, enhance security, and increase efficiency in air travel.

In line with this directive, the Ministry of Public Security has been tasked with working alongside relevant government agencies and local authorities to install biometric systems at all airports throughout the country. This initiative is part of a broader plan to connect airports with the national digital ID platform, which aims to provide a seamless travel experience and improve data management. These upgrades are expected to be fully deployed by October.

In addition to airports, the biometric systems will also be implemented at metro stations and parking facilities in major cities like Hanoi and Ho Chi Minh City, reflecting the government’s vision of creating a digital ecosystem for transportation across the country.

The Ministry of Public Security will also oversee the development of transportation-related services within the VNeID app. This will include integrating the app with existing transport infrastructure to ensure data compatibility across various modes of transport. As part of this effort, the Ministry of Finance has been tasked with managing the investments necessary to improve the infrastructure, such as purchasing equipment and installing systems to support biometric identification at the airports.

The Ministry of Finance will also monitor the procurement and installation of biometric equipment to guarantee smooth implementation. These infrastructure improvements are crucial, and the Ministry is expected to ensure that all necessary upgrades are completed before the deadline of October 30.

Between September 15 and November 30, passengers will begin using the VNeID app or airport counters to provide biometric data for use at automated security and boarding gates. This interim period will allow travelers and airlines to adjust to the new system before it becomes mandatory on December 1.

To ensure that travelers are prepared for this transition, airlines and airports are expected to offer incentives, such as discounts or other benefits, to encourage the adoption of the biometric-based digital ID procedures. The idea is to ease passengers into the new system and make the shift as smooth as possible.

This transition marks a significant milestone in Vietnam’s move toward digital services in transportation. By the time the policy is fully enforced on December 1, the country will have taken a substantial step toward a more efficient and secure travel experience, positioning itself as a leader in the integration of biometric technologies within its national infrastructure.

The government’s push to incorporate biometric systems at airports and other transportation hubs is in line with global trends toward digital transformation. Biometric identification not only enhances security but also offers travelers a faster and more convenient way to navigate their journeys. As more and more services are integrated into the VNeID app, the goal is to create a unified digital experience for citizens and visitors alike.

Vietnam’s focus on expanding digital ID technology is part of a broader strategy to modernize its infrastructure and improve the delivery of public services. By linking biometric systems to a national digital ID platform, the government is ensuring that these innovations are not only used at airports but also in other critical areas of public life, such as transportation, finance, and healthcare.

While the new policy is set to transform the way passengers travel, it also presents a unique challenge in terms of implementation. The introduction of digital and biometric systems requires significant investment in infrastructure and technology, as well as coordination between multiple government agencies and the private sector. It will be essential for these stakeholders to work together to ensure that the transition is seamless and that the new systems function effectively.

The ultimate aim is to create a smoother, safer, and more efficient travel experience for all passengers. By adopting cutting-edge technologies, Vietnam is not only improving its air travel infrastructure but also laying the groundwork for future innovations in public services. The country’s focus on biometric identification and digital IDs is set to transform the way people interact with government services and create a more connected, data-driven society.

With the deadline fast approaching, passengers should familiarize themselves with the new procedures and ensure that they are prepared for the changes. For frequent travelers, adopting the VNeID app early and registering biometric data will help ease the transition and ensure a smoother journey come December 1. The government’s efforts to incentivize the adoption of these technologies will likely play a crucial role in ensuring that passengers embrace the changes and make the most of the benefits offered by the new system.

The December 1 implementation will mark a new era in travel in Vietnam, reflecting the country’s commitment to modernizing its infrastructure and providing a more efficient and secure travel experience for all. This step toward a digital and biometric-based travel system is a clear indication of Vietnam’s commitment to innovation and its vision for the future of public services.

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