Vietnam Accelerates Digital Transformation with HCM City Emerging as a National Hub for AI Integration Innovation and Economic Growth Driving Real Change for Citizens and Businesses

HCM City is quickly becoming the heart of Vietnam’s digital transformation, setting the pace for how technology can reshape government, business, and daily life. Experts say this shift isn’t just about digitizing services—it’s about building a foundation for the country’s long-term growth and modernization. As Vietnam targets high middle-income status by 2030, HCM City’s efforts in digital tools and infrastructure are crucial for sustaining economic momentum and enhancing governance.

National Policies Powering the Shift

The Vietnamese government has placed digital transformation at the top of its agenda, especially following the recent National Party Congress. Officials have highlighted several priorities that will drive change:

Administrative reforms designed to streamline government processes.
Policies encouraging the private sector to innovate and expand.
Development of the two-tier government model for better regional coordination.

2025 was a landmark year for laying the groundwork. Government documents and resolutions ensured that institutional bottlenecks were removed, making way for technological growth:

Resolution 68 – Supporting private sector development.
Resolution 57 – Promoting breakthroughs in science, technology, innovation, and digital transformation.
Resolution 59 – Fostering international integration.
Resolution 66 – Implementing comprehensive policy reforms.

These policies ensure that HCM City isn’t just adopting technology—it’s strategically aligning it with economic and social objectives.

Building Digital Infrastructure and Services

The HCMC-DXCentre, operating under the HCM City People’s Committee, is at the forefront of the city’s digital transformation efforts. Its responsibilities cover:

Protecting digital platforms and applications from cybersecurity threats.
Ensuring the secure management of citizen and government data.
Overseeing the rollout of services through platforms like the Citizen Digital application.

Additionally, the city has formed a Steering Committee for the Development of Science, Technology, Innovation, and Digital Transformation. Its focus includes:

Enhancing digital infrastructure.
Commercializing research to create real-world impact.
Supporting the growth of a thriving digital economy.

In 2026, the city plans major developments, including the second National Data Centre, an information security monitoring hub, and expanded digital services for citizens.

Collaboration Between Government and Business

Officials emphasize that HCM City’s digital transformation isn’t happening in isolation. Success relies on cooperation between government agencies and the private sector. Key points include:

Digital government initiatives serve as the backbone for policy-driven technological adoption.
Technology firms provide guidance on best practices, AI tools, and resource optimization.
Businesses and government together help create scalable solutions that benefit the wider population.

This partnership model ensures that strategies are practical, sustainable, and aligned with national goals.

Rapid Growth in AI Adoption

AI integration is quickly becoming a game-changer for enterprises in HCM City. Government reports show:

170,000 businesses adopted AI in 2025, marking a 39% increase over 2024.
On average, five new enterprises implemented AI every hour last year.
While growth is strong, 74% of businesses remain at a basic operational level, and only 9% use AI as a core business driver.

The next frontier lies in agent skills, allowing AI to handle tasks autonomously while humans supervise outcomes. Challenges remain, including staff resistance to change, which affects 70% of AI adoption projects. By providing training, ongoing support, and process clarity, businesses can maximize the impact of AI.

Driving Innovation Across Sectors

Government-led initiatives are ensuring that technology adoption isn’t limited to IT teams—it’s transforming how industries operate. Highlights include:

Promoting commercialization of scientific research.
Strengthening digital infrastructure for seamless service delivery.
Building citizen-focused platforms to enhance participation in the digital economy.

Healthcare is one area seeing immediate benefits. AI applications are being used to improve mental health treatment and advance cancer therapies, showing how policy, technology, and innovation can converge to deliver real results.

Sharing Knowledge and Global Trends

Events like the Scaling Business Summit 2026 demonstrate HCM City’s commitment to global engagement. Supported by government agencies, the summit:

Attracted over 1,000 participants and 40 senior leaders from various countries.
Focused on emerging technology trends, AI integration, and market expansion.
Provided opportunities for collaboration between the government and businesses to implement innovation policy in practical ways.

Such gatherings underline the city’s role as a hub where digital policy, enterprise strategy, and international trends come together.

The Road Ahead for Digital Transformation

HCM City’s journey in digital transformation illustrates the power of coordinated planning, policy support, and collaboration. Key takeaways:

Government strategy and regulations create a strong foundation for technological growth.
AI integration and technology adoption are central to modernizing services and boosting productivity.
Fostering a robust digital economy ensures that technological advancements benefit citizens and enterprises alike.
Clear innovation policy supports sustainable, long-term progress.

As these initiatives continue, HCM City is setting a benchmark for other regions in Vietnam, showing how strategic government action can turn ambitious plans into tangible results. With the right combination of policy, technology, and collaboration, digital transformation is not just a goal—it’s becoming a reality for millions of people across the city.

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