Novotel Goa Candolim and Novotel Goa Resort & Spa Welcomes Amit Sangwan with over Two Decades of Hospitality Experience as the New Cluster General Manager

In a significant leadership appointment, Novotel Goa Candolim and Novotel Goa Resort & Spa have welcomed Amit Sangwan as their new cluster general manager. With over two decades of experience in the hospitality industry, Sangwan will be responsible for overseeing operations, commercial performance and guest satisfaction across both properties in Goa. His appointment marks an exciting new chapter for these renowned hotels, known for their luxury and exceptional service.

New Role, Greater Responsibilities at Novotel Goa Candolim and Novotel Goa Resort & Spa

Amit Sangwan’s role as the cluster general manager of Novotel Goa Candolim and Novotel Goa Resort & Spa encompasses a range of key responsibilities aimed at ensuring the operational success of both hotels. These responsibilities include overseeing the strategic direction, operational delivery, financial performance and maintaining brand standards. Sangwan will also focus on enhancing guest experiences, driving people leadership and fostering growth across various segments, including leisure, meetings, incentives, conferences and exhibitions (MICE), as well as food and beverage services.

Both properties, located in one of India’s most vibrant leisure destinations, Goa, are poised to benefit from Sangwan’s wealth of experience in hotel operations. His leadership will play a crucial role in maintaining Novotel Goa Candolim and Novotel Goa Resort & Spa’s reputation as key players in the hospitality industry.

Amit Sangwan’s Professional Background and Leadership in Hospitality

Amit Sangwan brings more than 20 years of expertise in the hospitality sector, having worked across various luxury, upper-upscale and business hotel segments. Known for his strong operational discipline and people-centric approach, Sangwan has a proven track record of transforming guest experiences while managing large and complex hotel operations. His leadership skills, along with his strategic approach to improving hotel performance, have made him a recognized figure in the hospitality industry.

Before his new role in Goa, Amit Sangwan served as the general manager at Novotel Ahmedabad starting in May 2023. His leadership at Novotel Ahmedabad led to significant improvements in commercial performance, operational efficiency and guest satisfaction metrics. Sangwan’s ability to elevate operational standards has made him a standout leader in the competitive world of hospitality.

His career is marked by senior leadership roles at well-known hotel brands, where he has managed large-scale hotel operations, food and beverage portfolios and pre-opening assignments. His extensive experience also includes managing destination-led resort environments, where guest satisfaction and operational excellence are paramount.

Industry Recognition and Future Vision for Novotel Goa Properties

Amit Sangwan’s remarkable career in hospitality has earned him several prestigious industry honors. He was named among the Top 5 General Managers of Business Hotels at the Hospitality Horizon Awards 2024, while also receiving recognition as Gujarat’s Best General Manager by the CMO Asia Awards. Additionally, he was awarded the title of Most Admired GM of the Year at the International Hospitality and Travel Awards.

In his new role at Novotel Goa Candolim and Novotel Goa Resort & Spa, Sangwan’s vision is clear. He has expressed his excitement to lead both properties in a destination as dynamic and diverse as Goa. His focus will be on further strengthening the foundations of these hotels, ensuring that they deliver memorable guest experiences and achieving long-term success through continuous innovation, service excellence and collaboration with his dedicated teams.

With Sangwan at the helm, Novotel Goa Candolim and Novotel Goa Resort & Spa are expected to continue thriving as premier destinations for travelers seeking exceptional hospitality and service. His extensive experience and recognition in the industry make him a valuable addition to the Novotel family and his leadership will undoubtedly contribute to the sustained growth and success of both properties.

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