Inclu Launches Inclusive Luxury Hotels, the First-Ever Hotel Discovery Platform for Disabled Travelers in UK, China, South Africa, and More

In a groundbreaking move for the travel industry, Inclu has launched Inclusive Luxury Hotels, the first-ever platform designed specifically to meet the needs of disabled travelers. This innovative hotel discovery service features a curated collection of luxury hotels and resorts that have been thoroughly vetted to meet stringent inclusivity standards. Through this platform, disabled travelers can now enjoy luxury accommodations that not only meet their accessibility needs but also offer a premium, inclusive experience.

A New Era of Accessible Luxury Travel

Inclusive Luxury Hotels is here to transform the luxury travel landscape by providing luxury travel for disabled people that goes beyond basic accessibility. The platform exclusively features properties that have earned Verified by IncluCare certification, a prestigious accreditation granted only to those hotels and resorts that adhere to Inclu’s rigorous inclusivity criteria.

At the core of this initiative is IncluCare’s four-step process, which includes comprehensive evaluations, staff education programs, and a focused action plan to improve accessibility. The ultimate goal is to empower hotels to create environments where every guest—regardless of their mobility, sensory, or neurodivergent needs—feels welcome and accommodated.

What Makes Inclusive Luxury Hotels Unique?

At its launch, Inclusive Luxury Hotels features a selection of 18 luxury properties from 10 countries. By 2025, the platform aims to have over 50 hotels listed, showcasing a growing movement towards accessible luxury. These properties have undergone the most thorough vetting process, and many have achieved the esteemed Verified by IncluCare rating, signifying their exceptional commitment to inclusivity.

Here are some key features of the platform:

• Verified by IncluCare Certification: Properties featured on the platform have been verified by IncluCare’s expert team, which evaluates not only physical accessibility but also the overall inclusivity of the property’s culture and staff.
• Exclusive Collection of Hotels: The platform initially includes 18 luxury hotels and resorts, with plans for rapid expansion. Some early names include Amilla Maldives, the world’s first Verified by IncluCare-rated property, and The Atlantic Hotel in Jersey, Euphoria Retreat in Greece, and Hotel Éclat Beijing in China.
• Pathway to Verification: The platform also showcases En Route properties—hotels that are working towards achieving Verified by IncluCare status. These include notable names like Conrad London St James, Matachica Resort & Spa in Belize, and Hyatt Centric Park City in Utah, USA.

The Verified by IncluCare Program

To achieve Verified by IncluCare status, properties must complete Inclu’s extensive four-step evaluation process. This includes:

• Inclusive Hospitality Appraisal (IHA): A detailed review of the hotel’s facilities, amenities, and services for guests with apparent and non-apparent disabilities.
• Staff Education: A tailored training program for hotel leadership and staff to ensure that everyone is equipped with the knowledge to provide an inclusive experience for disabled travelers.
• Action and Adjustment Plan: Based on the appraisal, hotels receive prioritized recommendations to improve accessibility, whether that’s adding assistive devices, adjusting the physical environment, or enhancing service training.
• Visibility and Promotion: Once the hotel completes these steps, it’s promoted across Inclu’s channels, including Inclusive Luxury Hotels, ensuring its accessibility is visible to the global audience of disabled travelers.

This IncluCare accreditation process is revolutionary for the travel industry, where luxury travel for disabled people is often hindered by hidden accessible room inventories or the need for special arrangements that aren’t clearly communicated to potential guests. By making accessible rooms visible and bookable directly on the platform, Inclusive Luxury Hotels is eliminating these barriers.

Expanding Access to Luxury Travel for All

The impact of Inclusive Luxury Hotels extends beyond simply listing accessible accommodations—it’s about fostering a culture of inclusivity in the luxury travel industry. By making accessible hotels more visible and ensuring that properties are genuinely committed to meeting the needs of all guests, Inclu is paving the way for a more inclusive future in luxury tourism.

The platform’s expansion plans and focus on continuous improvement signal a significant shift in the industry. Hotels that are already part of the platform, such as Leopard Walk Lodge in South Africa and La Miniera Pool Villas in Thailand, are leading the charge in demonstrating that luxury travel for disabled people is not only possible but should be expected.

Conclusion

As the travel world moves towards greater inclusivity, Inclusive Luxury Hotels is proving that accessible luxury is no longer a distant dream but a tangible reality. With properties like Amilla Maldives and Hotel Éclat Beijing, travelers with mobility, sensory, and neurodivergent exceptionalities can finally enjoy the same high-end experiences as their non-disabled counterparts. The platform is an essential resource for anyone seeking truly inclusive luxury travel.

By 2025, Inclusive Luxury Hotels will feature over 50 verified and accessible properties worldwide, helping to redefine the way we think about luxury travel. This platform ensures that disabled travelers have access to the world’s best accommodations, creating a travel landscape where everyone can enjoy the beauty, luxury, and freedom of travel.

In the future, we can expect even more hotels to join the movement, embracing the spirit of inclusivity and ensuring that luxury travel for disabled people is a standard, not an exception.

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