IHG Hotels Collaborates with The Job Plus and THSC to Empower Underserved Youth in India’s Hospitality Sector, Here’s All You Need to Know

To tackle the rising hospitality skill gaps India faces, IHG Hotels & Resorts, partnered with The Job Plus and the Tourism & Hospitality Skill Council (THSC). This collaboration seeks to empower youth from underserved communities with the hospitality skills to access and sustain long term employment opportunities in the industry. While the collaboration seeks to respond to the increasing service economy in India, it will also help to make the hospitality and service industry more inclusive and diverse.

The increase in global movement and the hospitality industry has created a big demand for professionals with the necessary skills. India is a major component in the global hospitality industry and the need for a skilled workforce to service the growing local and international tourist industry is considerable. This collaboration will help to nurture skill development, create job opportunities for youth from underserved communities ​and assist in meeting the growing demand for skills in India.

Fostering Local Talent and Promoting Inclusive Growth

The collaboration comes as part of IHG’s ongoing commitment to community development and inclusive growth, especially as the company continues to expand its presence across India. With a significant footprint in the country, IHG recognizes the importance of investing in local talent to support long-term industry growth. The hospitality sector in India is experiencing robust growth, and there is a pressing need to ensure that the workforce is adequately trained to meet the increasing demand for services across the tourism and hospitality industries.

Sudeep Jain, Managing Director of South West Asia at IHG Hotels & Resorts, emphasized the importance of the partnership, stating, “As we expand our footprint in India, our priority is to invest in local talent and support young people in building sustainable careers. This partnership supports our purpose of ‘True Hospitality for Good’ and strengthens the industry’s skill ecosystem.”

By collaborating with The Job Plus and THSC, IHG is not only providing career opportunities for young people but also contributing to the long-term sustainability of India’s hospitality workforce. The partnership is a clear reflection of IHG’s dedication to inclusive growth and its broader commitment to corporate social responsibility within the hospitality industry.

A Strategic Role for The Job Plus in Training Delivery

The Job Plus, a key partner in this collaboration, will play a pivotal role in executing the training programs across India. As the execution partner, The Job Plus will oversee the delivery of training, mobilize candidates across the country, and create strong employment linkages for trainees once they complete the program. Divya Krishan, Chief Growth Officer at The Job Plus, expressed the organization’s enthusiasm for the partnership, saying, “By joining hands with IHG, we aim to widen access to high-quality skilling and career opportunities in hospitality. This collaboration will help aspiring youth gain exposure to global hospitality standards and unlock dignified employment pathways.”

The Job Plus will ensure that the training is comprehensive, incorporating both theoretical knowledge and hands-on experience. By providing access to high-quality training resources, The Job Plus is setting the foundation for young individuals to build meaningful careers within the hospitality and tourism industries. The training program aims to bridge the gap between the current skill set of many workers and the skills required by the rapidly expanding hospitality sector.

Skill Certification and National Recognition by THSC

To ensure the credibility and effectiveness of the training program, THSC will evaluate all trainees and award nationally recognized skill qualifications. This collaboration will help enhance the employability of young professionals in the hospitality sector by ensuring they meet global standards.

Rajan Bahadur, CEO of the Tourism & Hospitality Skill Council, underscored the significance of the initiative, stating, “Empowerment begins with skills. This programme will help young individuals become confident, capable professionals contributing to the industry and society.” The goal is to create a skilled and confident workforce capable of meeting the demands of both the local and global hospitality markets, especially as the tourism sector continues to grow and evolve.

The nationally recognized qualifications awarded through the partnership will not only improve the employability of young professionals but also ensure that India’s hospitality workforce meets international standards. This certification will serve as a valuable credential for those entering the workforce and will play a significant role in increasing the country’s competitiveness within the global tourism and hospitality industries.

The Impact on India’s Tourism and Hospitality Sector

This collaboration is a significant step toward solving the skills shortage that has long plagued India’s hospitality industry. With an ever-growing tourism sector, both domestic and international, the demand for a skilled workforce has never been higher. As India continues to position itself as a global tourism and hospitality destination, the need for trained professionals to support this growth becomes increasingly urgent.

This initiative will directly contribute to the tourism and hospitality sector’s growth by ensuring a steady supply of skilled professionals who can meet the increasing demand for services. Whether it’s managing hotels, running travel and tour operations, or providing customer service at high-end resorts, well-trained professionals are essential to delivering a world-class experience to visitors.

The partnership also has a broader impact on the local economy, particularly in underserved communities. By providing training and career opportunities, this initiative will uplift young people and give them the tools to break the cycle of poverty. The hospitality sector is one of the largest job creators in India, and by creating pathways for employment in this field, IHG, The Job Plus, and THSC are contributing to the country’s larger economic development goals.

Building Sustainable Careers in Hospitality

The partnership between IHG, The Job Plus, and THSC aligns with India’s long-term economic goals of skill development and employment generation. By focusing on creating sustainable careers, this initiative will equip young people with the skills necessary to succeed in the hospitality and tourism sectors, which are expected to grow significantly in the coming years.

For the tourism and hospitality sectors, this collaboration promises a more skilled and diverse workforce that can meet the needs of a global clientele. As the industry grows, the emphasis on training, development, and career progression for young professionals will ensure that the Indian hospitality industry continues to thrive and innovate in an increasingly competitive global market.

A Step Towards an Inclusive Future for Hospitality in India

Partnerships are crucial for bridging the hospitality skill gap in India and empowering the youth. Offering robust training, job placement, and programs endorsed by the National Council for youth from communities and regions, this initiative equips youth from underserved communities with the skills needed for employment in one of India’s promising and fast-growing sectors. This initiative strengthens the hospitality sector, with positive ripple effects in the social framework of the country, and builds a more balanced future for the workforce and the hospitality and tourism sector.

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