Cinnamon Hotels & Resorts Revolutionizes Indian Travel Market with New Launch of Cinnamon Life at Sri Lanka’s City of Dreams, Elevating Colombo as a Premier Destination for MICE, Weddings, and Urban Escapes

Sri Lanka’s Cinnamon Life at City of Dreams is redefining Colombo as a premier destination for Indian tourists, offering a blend of luxury, convenience, and diverse experiences. With its integrated offerings of high-end hotels, gaming, dining, retail, and convention spaces, the resort caters to the growing demand for MICE tourism, destination weddings, and urban getaways from India. This strategic development aims to position Colombo not just as a transit hub, but as a vibrant city for leisure, business, and events, aligning perfectly with the evolving travel expectations of Indian visitors. By enhancing both the physical infrastructure and digital experience, Cinnamon Life ensures a seamless travel experience for its guests, making it an attractive choice for modern Indian travellers.

Cinnamon Hotels & Resorts has introduced UPI payment options at its properties in Sri Lanka and the Maldives, enabling Indian travelers to effortlessly make payments through their favorite UPI apps during their stay. This new feature simplifies the travel experience for Indian visitors by eliminating the need for currency exchange, cash handling, or using international credit cards, aligning with the brand’s dedication to offering guest-centric services.

India remains Sri Lanka’s largest source of inbound tourism, driving demand across various sectors such as leisure, destination weddings, and MICE. Cinnamon Hotels & Resorts operates 17 properties across Sri Lanka and the Maldives, ranging from city hotels and beach resorts to cultural stays and wildlife lodges. With a growing focus on Indian travellers, the brand has adjusted its offerings to cater to the needs of this market, prioritizing longer stays, family-friendly trips, and a digital-first approach.

By incorporating UPI, Cinnamon Hotels & Resorts is responding to the booming outbound tourism market from India, where convenience in payment plays a crucial role in choosing destinations and accommodations. As UPI has become the dominant payment method for daily transactions in India, its availability at international properties removes a common friction point, ultimately improving the overall experience for Indian tourists.

Hishan Singhawansa, CEO of Cinnamon Hotels & Resorts, addressed this shift at Outbound Travel Mart (OTM) 2026, where he spoke on the panel “Beyond the Usual: Mapping Where Indian Travellers Will Go Next.” He said Indian travellers are increasingly prioritising ease and familiarity alongside experience. Introducing UPI across Cinnamon Hotels and Resorts’ portfolio, he noted, is a practical response to how Indian travellers already live and spend, rather than a standalone technology initiative.

Cinnamon Hotels & Resorts has reinforced its commitment to the Indian market with the exciting launch of Cinnamon Life at the City of Dreams in Sri Lanka. This expansive, integrated resort offers a wide array of amenities, including luxury hotels, gaming facilities, diverse dining options, retail spaces, and extensive convention areas. Designed to cater to the growing demand for multi-faceted, high-quality destinations, Cinnamon Life has quickly captured the attention of Indian travellers, particularly those within the MICE (Meetings, Incentives, Conferences, and Exhibitions) segment. Positioned to be a key driver of MICE tourism, destination weddings, and urban escapes, the property aims to transform Colombo into a vibrant destination for both leisure and business, moving beyond its previous role as just a transit point.

With the surge in Indian outbound travel, Cinnamon Hotels & Resorts is strategically promoting Sri Lanka as a prime destination, offering both closeness and a diverse array of unique experiences. The resort’s combination of accessibility, extensive offerings, and cutting-edge digital solutions caters perfectly to the modern traveller’s evolving expectations. By incorporating advanced payment technologies into the travel experience, Cinnamon Hotels & Resorts is setting new standards for seamless travel, ensuring a hassle-free experience for international visitors. These efforts not only enhance the experience for Indian tourists but also solidify Sri Lanka as a top choice for those seeking both relaxation and adventure.

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