I've been a bartender for over a decade. Here are 10 things I wish customers would stop doing.
I've spent years working at bars. There are frustrating mistakes customers make that I wish they'd avoid, like waving cash in my face or not tipping.
- I've been bartending for over 10 years, and I still get frustrated by certain customer behaviors.
- Know your order or have an idea of what you want before you approach the counter.
- Yelling my name and waving money in my face when I'm clearly busy won't get my attention.
I've been bartending for over a decade, and I can tell you it isn't easy.
This job can be physically and mentally demanding, often requiring long, late hours — and we have to be pretty charming while working them. Sometimes customers can make our job better, but at the very least, we'd prefer it if they don't make it worse.
Next time you're out having a pint or a margarita with your pals, please don't make these mistakes.
Being obnoxious while trying to get a bartender's attention
The most common customer offense, by far, is waving cash at the bartender, yelling their name, or otherwise trying to get their attention while they're doing something else.
Most of the time, simply being at the bar without a fresh drink is enough to let the bartender know you want one.
If you really think the bartender doesn't know you're waiting to order, some eye contact and a nod will suffice.
Stepping up to a busy counter when you don't know what you want
Know your order before you step up to the counter, especially if you're grabbing drinks for a group.
Business Insider/Will Martin
If the bar is busy and you have to wait to order a drink, use that time to decide what you're going to get.
Don't lose your spot in line with the bartender by saying "I don't know" or turning around while ordering to ask your friends what they want. They often don't have time for that.
Trying to order a drink without an ID
Nobody cares about the story behind why you don't have your ID.
A bartender usually isn't willing to risk their job or get into legal trouble just to help you out.
Asking the bartender to play your music
If there isn't a jukebox, the bar is probably not interested in hearing your playlists.
Don't ask the bartender to change the music, play a song, or adjust the volume. They're not a DJ.
Altering special cocktails on the menu
The bartender usually knows best when it comes to mixed drinks.
Maksym Fesenko/Shutterstock
If you want to make your own cocktail recipes, do it at home.
Whenever possible, try to order a drink that sounds good to you as it's listed.
This is especially important in a crowded bar, when customizations can get lost in the shuffle or make an order too complicated. Plus, if you're messing with something you've never tried before, the altered cocktail might not taste great and just end up getting sent back.
Only telling the bartender your first name for your tab
When asked what the name on your tab is, give the bartender your last name — not your first. Most of the time, it'll help speed up the process.
We know you think you're the only Brandon in here, but you're probably not.
Relying on the bartender to remember your drink order
Unless the bar is almost empty, ordering "another one" from the bartender isn't a wise move.
They might remember your order, but they might not. In some cases, you could be getting them confused with the other bartender at the counter.
Either way, it's better if you know your own order and just repeat it.
Taking up more space than you need
Don't take up more seats than you actually need.
zoranm/Getty Images
Be mindful of other people's space at a bar.
Don't lean over and take up multiple seats or leave your trash on the ground. And for heaven's sake, don't leave a trail of dirty glasses behind you while you're mingling — just bring your empty cup with you when you come up for your next drink.
The less time the bartender has to spend cleaning up after you, the more time they can spend making everyone's drinks.
Wasting time by vaguely asking what we have
Do you really want me to start listing every single thing we serve? It's a bar.
Read a menu or be more specific when you've got a question. Asking "What pilsners do you have?" or "What gins do you have?" is perfectly fine.
Those kinds of asks help us to narrow options down a bit if we're going to have to help you figure out what you feel like drinking.
Leaving only a verbal tip
Bartenders love compliments, but those don't pay the bills.
Remember, we're working for money. If you really think they make the best margarita in town, show them with a big tip.
This story was originally published on January 7, 2023, and most recently updated on July 21, 2026.
The post I've been a bartender for over a decade. Here are 10 things I wish customers would stop doing. appeared first on Business Insider